Introduction

Welcome to Your Sexual Health Matters website. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.yoursexualhealthmatters.org.uk, as well as your rights regarding your personal data.

Information we collect

Personal data

When you visit our website, we may collect the following types of personal information:

  • Contact Information: such as your name, email address, phone number, and mailing address.
  • Health Information: any information you provide about your health conditions or treatment.
  • Account Information: if you create an account, we collect your username and password.
  • Browser and Device Information: such as your IP address (this is optional and you can opt out of this), browser type, device type, operating system, and device identifiers.

Non-personal data

We also collect non-personal data, which does not identify you individually. This may include:

  • Usage Data: including information about how you use our website, such as the pages you visit, the time and date of your visits, and the amount of time spent on each page.

How we use your information

We use your information for the following purposes:

  • To provide services: to deliver the services you request, including processing and shipping products e.g., postal condom orders.
  • To improve our website: to understand how you use our website and to improve its functionality and user experience.
  • To communicate with you: to send you updates, newsletters, marketing materials, and other information that may be of interest to you.
  • To ensure security: to protect our website and your information from unauthorised access and security threats.
  • To comply with legal obligations: to comply with applicable laws, regulations, and legal processes.

How we share your information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Legal requirements: we may disclose your information if required by law, or in response to legal process, to protect our rights, or to ensure your safety or the safety of others.

Your rights

You have the following rights regarding your personal information:

  • Access: you have the right to request access to the personal information we hold about you.
  • Correction: you have the right to request that we correct any inaccuracies in your personal information.
  • Deletion: you have the right to request that we delete your personal information.
  • Objection: you have the right to object to the processing of your personal information.
  • Data portability: you have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at dchst.yoursexualhealthmatters@nhs.net.

Data security

We implement a variety of security measures to protect your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and tracking technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. Find out more about how we use cookies.

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

Contact us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

  • Email: DCHST.communications@nhs.net
  • Address: Derbyshire Community Health Services NHS Foundation Trust, Trust Headquarters, Ashgate Road, Chesterfield, Derbyshire S42 7JE
  • Phone: 01246 565000

Thank you for visiting www.yoursexualhealthmatters.org.uk. Your privacy is important to us.